Frequently Asked Questions

Have a question about our publication? No problem! We have lots of answers...

Subscription Information is all on the Subscriptions page »

Do you ship internationally?

Absolutely! We ship all over the world including Australia, Canada, the UK, Europe, Singapore, Japan, South America, India and everywhere else... except Antarctica... Visit our Subscriptions page for pricing information for shipping to your country.

Can I send a check?

Sure! Go here for the address »

How do I subscribe?

You can subscribe here: www.paintingworldmag.com by credit card, or send a check to the address listed here »

Can I buy this magazine in stores?

Nope, we're only selling it via our website online at www.paintingworldmag.com and through a few small select mail order businesses in the US.

I don't use my credit card online, how do I pay over the phone?

Paying over the phone still results in us entering your credit card information online for you, so your best option is to send a check to the address listed here »

How do I submit my designs?

There is full information on submitting your work here » 

How do I advertise?

There is full information about advertising and our media kit here »

Refunds

What if I need a refund? No problem, just let us know and we'll cancel your subscription and send you a refund back via your original payment method, minus the cost of any issues you've already received, if any. 

 

Q: About our Shipping Time: 4-6 weeks?? Are you Serious!?!?

Yes indeed, we are! Why? Because we don't want to have to charge you shipping in the USA, and we refuse to use lower quality paper or printing to save on our cost.
We firmly believe in a high quality paper and the best inks that will last for decades in your collection. Because it's such good paper, it weighs more than say, a "People" magazine would weigh. It costs a LOT to send them one at a time. So much, in fact, that we would lose money on each book and wind up out of business in no time!
Fortunately, the US Postal Service offers businesses the ability to send lots of parcels at one time for a MUCH reduced rate (about 1/3 of what it costs us to send them one at a time) This means we don't have to charge YOU for the shipping!
It does, however, mean that we have to wait for a batch to pile up in our orders so we can send enough magazines at once to get that discount for you. 3-4 weeks seems to be about the average time it takes to get that many books in a batch, then one week to process and mail them all.
I know it sounds like foreverrrrr to wait for your books, but if you're a subscriber, you will get them around the first of the month that they're due (Feb, April, June, August, Oct, Nov, Dec) in a shiny, clear archival envelope that you can use for storage! Pretty fantastic huh?
So please be patient, we insist on high quality and that's always worth the wait :)